Privacy Policy

Welcome to GolfRx (“GolfRx,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, complete forms, communicate with us, or otherwise interact with GolfRx.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

GolfRx is a wellness-focused platform designed to help individuals incorporate golf and golf-related activities into a broader self-care or therapeutic lifestyle. Depending on how you engage with GolfRx, you may interact with GolfRx directly, with independent licensed providers, or with third-party service partners that support scheduling, communications, payment processing, or program administration.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

When you fill out forms, create an account, request information, join a waitlist, enroll in a program, make a purchase, or contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Emergency contact information

  • Payment-related information

  • Membership or subscription details

  • Preferences, interests, and goals

  • Information you provide in messages, intake forms, applications, or surveys

B. Health or Wellness-Related Information

Depending on the services you use, we may collect information related to wellness, lifestyle, goals, participation history, or health-related interests. In some cases, this may include information you voluntarily provide regarding stress, burnout, anxiety, mood, performance, or other wellness concerns.

If you work with an independent licensed therapist or healthcare provider through or alongside GolfRx, additional health information may be collected by that provider subject to their own privacy practices and legal obligations.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring URLs

  • Pages viewed

  • Time spent on pages

  • Clickstream data

  • Cookies and similar tracking information

D. Information from Third Parties

We may receive information from third-party platforms or service providers, such as:

  • Payment processors

  • Scheduling tools

  • Form providers

  • Analytics providers

  • Advertising platforms

  • CRM or email marketing systems

  • Licensed providers or program partners, where appropriate and authorized

3. How We Use Your Information

We may use your information to:

  • Provide, operate, and improve GolfRx services

  • Process memberships, purchases, and transactions

  • Communicate with you about your account, program, membership, or inquiries

  • Deliver customer support

  • Coordinate services, activities, or program features

  • Personalize your experience

  • Send administrative updates

  • Send marketing emails, texts, or promotional content, where permitted by law

  • Analyze usage trends and improve our website and offerings

  • Maintain security and prevent fraud, misuse, or unauthorized access

  • Comply with legal, regulatory, or contractual obligations

  • Enforce our Terms of Service and other agreements

4. When We Share Information

We do not sell your personal information in the traditional sense. We may share information in the following circumstances:

A. Service Providers

We may share information with vendors and contractors who help us operate GolfRx, such as providers of:

  • Payment processing

  • Website hosting

  • Email and SMS delivery

  • CRM systems

  • Scheduling systems

  • Form and survey tools

  • Analytics tools

  • Customer support platforms

These parties are permitted to use information only as needed to provide services to us, subject to contractual and legal safeguards where applicable.

B. Licensed Providers and Program Partners

If you are matched with, referred to, or work with a licensed therapist, coach, or other approved program partner, we may share information reasonably necessary to facilitate that relationship, subject to your direction, applicable law, and the relevant provider’s privacy practices.

C. Business Transfers

If GolfRx is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, your information may be transferred as part of that transaction, subject to applicable law.

D. Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

  • Comply with law, regulation, court order, subpoena, or legal process

  • Protect the rights, property, or safety of GolfRx, our users, or others

  • Investigate fraud, abuse, or security incidents

  • Enforce our agreements or policies

5. GolfRx, Providers, and Health Privacy

GolfRx may operate as a platform, program administrator, wellness brand, or service coordinator, while licensed therapists or healthcare professionals may provide clinical services separately.

That distinction matters. Some providers may be subject to HIPAA or similar privacy laws, while GolfRx’s handling of data may be governed by different privacy and consumer protection rules depending on the service and data flow. HHS states HIPAA applies to covered entities and certain business associates, while the FTC’s Health Breach Notification Rule may apply to certain health apps and related entities not covered by HIPAA. (HHS.gov)

If a licensed provider delivers clinical services to you, that provider may have their own Notice of Privacy Practices or privacy policy that governs how they collect, use, and disclose your protected health information. We encourage you to review those provider-specific materials carefully.

6. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Remember preferences

  • Improve website functionality

  • Understand website traffic and usage

  • Measure marketing performance

  • Support advertising and retargeting efforts

You can often control cookies through your browser settings. Please note that disabling cookies may affect site functionality.

7. Marketing Communications

We may send you emails, text messages, newsletters, or promotional communications about GolfRx offers, content, events, or updates, where permitted by law.

You may opt out of marketing emails by clicking the unsubscribe link in the email. You may opt out of text messages by replying STOP, where applicable. Even if you opt out of marketing communications, we may still send you transactional or service-related messages.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.

We encourage you to use caution when transmitting sensitive information and to contact us immediately if you believe your account or data has been compromised.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services

  • Maintain business and tax records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Support legitimate business operations

Retention periods may vary depending on the type of information and the nature of your relationship with GolfRx.

10. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your data is used or shared

  • Opt out of certain marketing or advertising practices

To exercise a privacy request, please contact us using the contact information below. We may need to verify your identity before processing your request.

11. Children’s Privacy

GolfRx is not intended for children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided personal information to us inappropriately, please contact us so we can review and delete the information as required.

12. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, tools, or services. We are not responsible for the privacy, security, or content practices of third parties. Your interactions with those third parties are governed by their own policies and terms.

13. Payment Information

Payments may be processed by third-party payment processors. GolfRx does not necessarily store full payment card details on its own servers. Payment information is handled according to the payment processor’s privacy and security practices, along with any contractual safeguards we put in place.

14. State-Specific Privacy Rights

Certain states may provide additional privacy rights. If applicable law grants you specific privacy rights, we will honor those rights as required. You may contact us to make a request regarding your personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last Updated” date above and may provide additional notice where appropriate. Your continued use of GolfRx after any update means the updated Privacy Policy will apply.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:

info@gogolfrx.com